FENOMENA GOJEK

FENOMENA GOJEK

popping up in the media lately. Instead of a discussion of the advantages of this unique motorcycle taxi service. But more to the fore today is the conflict between the driver, who joined GoJek with local motorcycle taxi driver.

Chaotic vs Inter GoJek Ojek

Incidents and Accidents M Fadli Gegerkan Netizen Indonesia

Also Read

One thing that becomes a problem and the friction factor between the driver GoJek with local motorcycle taxi driver is the area of ​​their operation. Motorcycle taxi drivers felt the presence GoJek, land for their operations to be reduced. Pathetic, this conflict has led to threats and physical attacks.

According to CEO Gojek, Nadiem Makarim, employees have a lot of getting threats from motorcycle taxis. This is addressed by giving the message to the employees to be vigilant in certain areas. In fact there is a story from a consumer who had ordered the service GoJek, who experienced this conflict. When the driver arrived at the place GoJek waiting, a local motorcycle taxi driver drove even threatening them to leave the place.

Actually, the problem between the motorcycle taxi drivers and GoJek does not need to happen, when it's done socialization and education more vigorous again on local motorcycle taxi driver. In fact, there are some cases where the motorcycle taxi drivers were given an explanation of the advantages of GoJek choose to join the service ini.Terdapat three services provided by GoJek: The first is that the services Instant Courier delivery service. Then there was the Shopping services, so customers can ask for a motorcycle taxi driver shopping. And, the latter is a standard of GoJek services, namely transport or deliver customer services to their destination. All of these services can be accessed and ordered via the application of smartphone subscribers. This is where the convenience provided GoJek to its customers.

Through the application of this reservation, customers can specify a pick-up and delivery, and will perform the necessary rates paid by customers for this service. Rates are set is not too different from a motorcycle taxi fares in general. With the display of the direct rates when booking, the customer will be easier and know how much it costs to be prepared. In contrast to the motorcycle, which they often put up rates too high and should be offered some new old can go down. It is obviously time consuming and costly.

There are also the most interesting feature that can be used on this service. Customers can fill the balance on the account application GoJek. This balance will be used to pay for the services that the customer GoJek message. The amount of money that can be charged a maximum of Rp. 1 million. These features simplify payments. For example, you want to order services Shopping (shopping), the groceries you'll

delivered to the house and you do not have to pay for it, because it has been deducted from your balance on the contents of this service. If you want to replenish balance has been reduced, then you can do so via an ATM.

Customers can also provide a review or rating on the driver GoJek services provided through this application, which will be used as an evaluation of this information to improve the quality of service. This application can also be downloaded for free. This means that customers get more convenience when using services GoJek.